VISUAL UPDATE TO MEMBER ID CARDS: SUITCASE SYMBOL BEING PHASED OUT

What’s Changing?

The familiar ‘suitcase’ symbol used to indicate BlueCard program participation is being phased out from member ID cards, including the new WyoBlue cards. 

Why This Matters

We’ve already received questions from providers noticing the absence of the suitcase icon on updated cards. While the visual cue is going away, member access to the BlueCard program remains unchanged.

What You Should Do

Please continue to verify member eligibility and benefits using your standard tools or by calling the number on the back of the member’s ID card. Claims should still be submitted as usual.

If you have any questions about this change, please reach out to the BCBSWY Provider Relations Team for assistance.

We appreciate your continued partnership and your support in helping our members feel informed and confident in their coverage.

— BCBSWY Provider Relations Team 

CLAIM REJECTIONS DUE TO MISSING SUBSCRIBER ID PREFIX

We’ve been made aware by USTHP Customer Service that some providers are experiencing claim rejections due to a missing alpha prefix in the subscriber ID field.

What You Need to Know

For WyoBlue members, the subscriber ID must include the alpha prefix MWY.

What Happens if MWY is missing?

Claims submitted without the MWY prefix in the subscriber ID field will be rejected.

What if a Claim is Rejected?

If you receive a rejection for this reason, please resubmit the claim with the full subscriber ID, including the MWY prefix. We appreciate your attention to this detail. in the subscriber ID field will be rejected.

If you have any questions, please reach out to the BCBSWY Provider Relations Team for assistance.

TAXONOMY CODE REQUIREMENT FOR WYOBLUE ADVANTAGE CLAIMS

As a contracted provider, please be advised that effective January 1, 2026, all claims submitted to WyoBlue Advantage must include a valid taxonomy code. Claims submitted without a valid taxonomy code will be automatically rejected and returned for correction.

This requirement applies to all claims, including those with a rendering provider.

We appreciate your continued partnership and commitment to compliance. Please reference the implementation details below:

• Taxonomy codes ensure accurate routing of claims based on provider specialty and practice type.
• Taxonomy information is required by payer-to-payer and government standards.
• Properly coded claims reduce manual edits and support faster adjudication and payment.

Frequently Asked Questions

Q: What if a provider has multiple specialties?
A: Use the taxonomy that best reflects the service rendered on the specific claim. If multiple specialties apply, select the taxonomy for the primary service.

Q: Is there a grace period after January 1, 2026?
A: No. Claims received without a taxonomy code after this date will be rejected automatically.

Please ensure your systems and billing processes are updated accordingly in advance of the go-live date.

Questions? Contact us for assistance: