Terms & Conditions
Read the following terms and conditions (Terms) carefully before continuing.
Acceptance of Terms and Conditions
By accessing, viewing, or using the material on the Blue Cross Blue Shield of Wyoming (BCBSWY) Site, you indicate that you understand and intend these Terms to be the legal equivalent of a signed, written contract, and equally binding, and that you accept such and agree to be legally bound by them. If you do not agree with the Terms, you are not granted permission to use the Site and should exit immediately.
Usernames and Passwords
Your username and password combination protects access to your personal information. It is your responsibility to maintain the confidentiality of your username and password, and you are responsible for all activities resulting from their use, including any unauthorized use. We recommend you take appropriate safeguards including regularly changing your password, using a strong password that is difficult for others to guess (avoid birthdays, names and pet names), and using the Log Out button when you have finished your session or leave your computer. Make sure to also close your browser after logging out. If you forget your password, you will have the opportunity to reset it on the login page. BCBSWY WILL NEVER ASK YOU FOR YOUR PASSWORD AND YOU SHOULD NEVER PROVIDE YOUR PASSWORD TO ANYONE.
If you suspect your password has been compromised, it is your responsibility to immediately contact Member Services at 800-442-2376.
You are required to provide your e-mail address when registering for access to the Site. BCBSWY may use this e-mail address to contact you with information about your account and access to the Site.
While Blue Cross Blue Shield of Wyoming is committed to protecting the privacy of its members and others, it is possible that any transmission of data on or through the Internet may be intercepted, monitored, or downloaded by an unauthorized third party. Please be advised that the confidentiality of any communication or material transmitted to BCBSWY via this Site or electronic mail cannot be guaranteed, including without limitation personal information such as your name, address or Social Security number. To the extent allowed by state and federal law, BCBSWY expressly disclaims any liability for any data transmitted by the user, intentionally or otherwise, over the Internet. The user assumes all risk for the sending of any information, by any means, intentional or otherwise, via the Internet. To ensure privacy and personalized attention for confidential matters, please contact BCBSWY by phone at 800-442-2376 or write us at PO Box 2266, Cheyenne, WY 82003.
While we make every attempt to protect the personal information that you share with us, it is important to realize that electronic mail is not secure against interception. You should never send electronic mail to BCBSWY containing personally identifiable information. Unless BCBSWY obtains your express consent, BCBSWY will not use electronic mail to communicate any such information to you. Never provide your password in an e-mail. The message center allows registered members to securely ask questions and receive answers to questions containing sensitive information, and this feature should be used instead of electronic mail.
BCBSWY has implemented technology and security policies, rules and measures to protect its members by using the most up-to-date Secure Sockets Layer (SSL) encryption technology, the highest level of security on the Internet. The SSL protocol provides server authentication, data integrity, and privacy on the Web. SSL encrypts all transmitted information and also verifies the identity of the server to ensure that the original message arrives safely at its destination. We have obtained a digital certificate from Verisign, Inc., a leading provider of Internet trust services. When you enter the Site, an image of a closed lock or a solid key should appear to the right of the search bar. If you click on this image, a small pop-up window displaying Site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to BCBSWY’s server, and not to some unknown or unauthorized server.
3rd Party Links
This Site may contain links to other Internet sites, extranet sites, or sites on other networks for the convenience of users in locating information and services that may be of interest. Visitors to this Site acknowledge that these are third-party sites maintained by persons or organizations over which BCBSWY exercises no control, and for which BCBSWY disclaims any responsibility for the content, the accuracy of the information and/or quality of products or services provided by or advertised on these third-party sites. BCBSWY does not control, endorse, promote, or have any affiliation with any other site unless expressly stated on the Site.
BCBSWY may, in its discretion and without notice, monitor the Site and user’s use thereof to determine and ensure compliance and to protect itself and other users of the Site from fraudulent, unlawful or abusive use, or for any other reason deemed necessary by BCBSWY. BCBSWY may also intercept and disclose any content, record, use or other information to the extent reasonably necessary to protect the rights of BCBSWY, for mechanical or service quality control as permitted by law, or to comply with any law, regulation, or governmental request. BCBSWY may also, in its discretion, review, edit, refuse to post or remove any material or information submitted or transmitted to the Site.
BCBSWY is not responsible for any computer virus, worm, or other problem that may be associated with the use of a system such as the Site. We recommend you use a trusted virus detection product to regularly scan your system to find and remove any viruses that may be found. It is important to keep such a product up-to-date to ensure maximum chance of success in detecting the latest viruses.
Information is Provided for Informational Purposes Only, with No Warranties
Information presented on this Site is provided on an “as is” basis, with no warranty of any kind, express or implied. This exclusion extends, but is not limited, to any implied warranty of merchantability or fitness for a particular purpose. This exclusion also extends, but is not limited to, any warranty for non-infringement or freedom from computer viruses or similar disabling devices, programs, macros, etc. The information on this Site is presented for informational purposes only, and there is no warranty of accuracy or freedom from error.
The user has the responsibility for evaluating the accuracy or completeness of any information on this Site or any linked site, and its applicability to the user’s own situation, needs, and requirements.
Disclaimer of Warranties
INFORMATION AVAILABLE THROUGH THE SITE IS FURNISHED BY BCBSWY AND ACCEPTED BY USER “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY WHATSOEVER. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED AND DISCLAIMED. THIS EXCLUSION ALSO EXTENDS, BUT IS NOT LIMITED TO, ANY WARRANTY FOR NON-INFRINGEMENT OR FREEDOM FROM COMPUTER VIRUSES OR SIMILAR DISABLING DEVISES, PROGRAMS, MACROS, ETC. BCBSWY DOES NOT WARRANT THAT THE SITE, OR INFORMATION OBTAINED THROUGH THE SITE, WILL MEET USER’S REQUIREMENTS, THAT THE OPERATION OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ALL FAILURES OF THE SITE TO SUBSTANTIALLY CONFORM TO OR PERFORM SUBSTANTIALLY IN ACCORDANCE WITH BCBSWY’S SPECIFICATIONS WILL BE CORRECTED. BCBSWY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT ON THE SITE. EXCEPT AS EXPRESSLY PROVIDED ABOVE AND IN SUCH WARRANTIES, IF ANY, AS MAY BE PROVIDED BY THIRD PARTY VENDORS OF EQUIPMENT OR SOFTWARE UTILIZED IN CONNECTION WITH THE SITE, THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE, AND INFORMATION OBTAINED THROUGH THE SITE IS WITH THE USER.
Limitation of Liability
BCBSWY will make reasonable efforts to ensure information on the Site is timely and accurate, but makes no guarantees and assumes no responsibility for the timeliness, accuracy, reliability, completeness, or usefulness of material on the Site. BCBSWY may make improvements and/or changes in the products, programs and/or services described on this Site at any time without notice. BCBSWY assumes no obligation to update the information presented on this Site.
IN NO EVENT WILL BCBSWY BE LIABLE TO USER OR ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR DATA ON ANY EQUIPMENT, OR OTHERWISE, ARISING OUT OF OR RELATING TO THESE TERMS OR ANY INFORMATION, PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED BY BCBSWY UNDER THESE TERMS OR THE USE THEREOF, EVEN IF BCBSWY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, AND THE AGGREGATE LIABILITY OF BCBSWY UPON ANY CLAIMS HOWSOEVER ARISING OUT OF OR RELATING TO THESE TERMS OR ANY INFORMATION, PRODUCTS OR SERVICES FURNISHED OR TO BE FURNISHED BY BCBSWY UNDER THESE TERMS WILL IN ANY EVENT BE ABSOLUTELY LIMITED TO THE AMOUNT PAID TO BCBSWY BY USER UNDER THESE TERMS; PROVIDED, HOWEVER, THAT NOTHING IN THESE TERMS SHALL OPERATE TO RELIEVE BCBSWY FROM LIABILITY FOR ITS OWN WILLFUL OR WANTON RECKLESSNESS OR INTENTIONAL TORTS.
You agree to indemnify, defend and hold harmless BCBSWY, its officers, directors, employees, agents, licensors, suppliers and any third-party information providers to the Site from and against losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site with your account.
Subscription agreement and/or benefit document controls
Nothing in this Site and any linked site, as well as any downloaded forms or documents, changes, alters, adds to or supersedes the terms and conditions of any health care benefits plan insured and/or administered by Blue Cross Blue Shield of Wyoming. In the event of a conflict or ambiguity between any statement in this Site or any linked site, as well as any downloaded forms or documents, and any subscription agreement or benefit document (as applicable), the terms and conditions of such subscription agreement or benefit document shall control.
Information may or may not be updated
Information on this Site may be changed, removed, or updated without notice. BCBSWY has no obligation to change, remove, or update any information presented on this Site, so information contained herein may be out-of-date at any given time. BCBSWY may also make improvements or changes in the products, services, networks, and programs described in this Site at any time, without notice.
Provider Network listings
BCBSWY maintains networks of medical service providers in an effort to help contain the cost of medical services and simplify health care cost financing for its subscribers. The listing of a provider in BCBSWY’s provider networks or any provider network accessed via link from this Site, shall not constitute an endorsement, guarantee, warranty, or other statement of quality, competency, or licensure status to provide any medical service or supply, and BCBSWY expressly disclaims any responsibility or liability, financial or otherwise, for the services rendered or supplies provided by any listed provider.
No Legal or Medical Advice
Information provided by BCBSWY on the Site is for general information purposes only and should not be interpreted as advice or counseling of any kind. No material contained herein should be construed as medical advice, and all questions about individual care and treatment should be referred to your health care provider.
Nothing contained on the Site is intended as, nor shall be construed or understood as, legal advice, guidance, or interpretation. No attorney-client relationship is established between BCBSWY and you by reason of your use of this Site or under any circumstances whatever. The information in this Site is for general informational purposes only. If you have questions about any law, statute, regulation, or requirement expressly or implicitly referenced on this Site, you should contact your own legal counsel.
Any information collected will be used only by us and only for statistical purposes. We continually analyze user behavior in order to measure customer interest and to improve our Site. We may record information about how users access our Site. This information may include IP addresses and the web software used (browser and version). Information provided will only be used for statistical purposes to help improve this Site. This information cannot be used to identify a specific individual. We may collect personally identifiable information (name, e-mail address, physical address, and other unique identifiers) only if specifically and knowingly provided by you. We will actively guard any personal information provided. We will not share personal information with any outside organization.
The Site and the content provided therein are protected by copyright. All rights in the pages, Site content, graphics, and arrangement are owned by BCBSWY. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works of or using any of the content from the Site for commercial or public purposes. You are authorized to download BCBSWY data on the Site, such as forms and claims information, for your own personal, non-commercial use only and all copyright, trademark, or other proprietary notices must remain on any such material and you may not modify these materials.
BCBSWY uses the “Blue Cross Blue Shield” trademarks and service marks under license from the Blue Cross and Blue Shield Association. Any use of these trademarks or service marks, without the prior written consent of BCBSWY and/or BCBSA, is expressly prohibited. All other trademarks and/or service marks used herein are the property of their respective owners.
Applicability of state and federal laws
All products, services, and information provided on this Site are provided subject to all applicable state and federal laws. This includes, but is not limited to, all laws related to insurance, employee benefits, equal employment opportunity, and the Americans with Disabilities Act.
Blue Cross Blue Shield of Wyoming holds an exclusive license from the Blue Cross and Blue Shield Association to use the “Blue” names, trademarks, and service marks in the state of Wyoming. Pursuant to applicable laws and the terms of its license from the Blue Cross and Blue Shield Association, BCBSWY serves Wyoming residents and employers whose principal place of business is in Wyoming. BCBSWY is licensed to underwrite health coverage in the state of Wyoming only and does not engage in the business of insurance outside Wyoming except as may be permitted by law. Nothing contained in this Site shall constitute a solicitation, offer or acceptance of a contract of insurance or be construed as creating or modifying any agreement with BCBSWY. By accessing, transmitting or viewing any information on this Site, you agree to be subject to personal jurisdiction in the state of Wyoming. Any claim or dispute arising out of accessing, transmitting or viewing any information on this Site shall be venued in Laramie County, Wyoming, and governed by the laws of the state of Wyoming.
Either party may, at its election and in its sole discretion, terminate access to the Site. If you wish to cancel your access to the Site, you must notify our Member Services department. BCBSWY may, at any time, terminate your access to the Site without advance notice, due to, but not limited to, coverage cancellation, prolonged periods of inactivity or a violation of these Terms.
BCBSWY may modify the Terms at any time and such modifications shall be effective immediately upon posting. You agree to review the Terms periodically and by continuing use of the Site, accept any modifications to the Terms.