Medical Records Requests
If medical records are required to process a claim, you will receive a letter requesting records. To expedite processing time, it is important to fax the records to 307-635-6204 with the letter you received as the cover page.
Most insured groups have a timely filing deadline of one year from the date of service, however, a few groups have a deadline of 60 days. To ensure payment processing, providers are encouraged to submit claims within 60 days of the date of service.
Medicare Secondary Claims
If you have a Medicare claim that processed after 9/30/19 that needs to be submitted to BCBSWY as a secondary payer, those claims must be submitted via paper.