Reminders and Helpful Tips – August 16, 2019

Medical Records Requests

If medical records are required to process a claim, you will receive a letter requesting records. To expedite processing time, it is important to fax the records to 307-635-6204 with the letter you received as the cover page.

Timely Filing

Most insured groups have a timely filing deadline of one year from the date of service, however, a few groups have a deadline of 60 days. To ensure payment processing, providers are encouraged to submit claims within 60 days of the date of service.

Medicare Secondary Claims

If you have a Medicare claim that processed after 9/30/19 that needs to be submitted to BCBSWY as a secondary payer, those claims must be submitted via paper.

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