Announcements
Concurrent Review Video
We have recently created a video to help you easily navigate the concurrent review process on Availity.
As a reminder, we also have other in-depth training on various Prior Authorization topics. Please click the button below to view them now.
Good Habits
Provider Directory Validation Tool Reminder
| You can find the Provider Directory Validation guide under the Provider Resources section on the right rail of the website. Providers can use the Directory Validation tool on the Availity Portal to find NPI and tax ID combinations. The No Surprises Act (NSA) requires you confirm this information every 90 days. |
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Availity Is The Place for Authorization Submissions
As a reminder, authorizations should be submitted through Availity.
BCBSWY will no longer accept voicemail, mail, or faxed submissions for authorization requests except for the following items:
- Any FEP authorization not accepted in Availity.
- Any authorization triggering an error in Availity that has been reported to Provider Relations by calling 1-888-666-5188.
- Any authorization for transplant services.
- Any authorization for our pharmacy team.
All authorizations must be submitted through Availity.