Our new Prior Authorization tool, Predictal, will launch September 5th. We
look forward to the convenience it will offer you. We will provide you with
additional training resources very soon. For now, we would like you to
please note the important following details:
- Availity will be unavailable for prior authorizations during this
platform enhancement from September 1 – September 18. During
that time, we kindly request you to use alternative channels to submit
prior authorizations.- Option 1: Fax – Please use the authorization request form
found on our website
at https://www.bcbswy.com/docs/providers/precertification.pdf,
Fax it to 307-432-2917. - Option 2: Call – For any inpatient or concurrent reviews, you
can also submit prior authorizations through our Inpatient
Authorization Notification Line at 1-800-251-1814. Information
regarding the information that is needed on the notification
line can be found at https://www.bcbswy.com/providers/preadmin/preadmin/
- Option 1: Fax – Please use the authorization request form
- Providers should still follow the same guidance for special
circumstances. - If an authorization is submitted before September 1st, this will show
on your Availity dashboard as normal. However, Providers will not be
able to link to this authorization for concurrent reviews. - In some cases, you may see cancellations from BCBSWY as we
move current authorizations for inpatient stays through 9/5 to our
new system. BCBSWY will contact you directly to discuss these
specific authorizations. - Prior authorizations may take slightly longer than average in early
September, but they will still be approved within our standard 14-day
time frame. - Authorizations submitted prior to September 5th will be completed by
the fifth as part of the transition.
We will share additional information very soon. Please reach out if you
have any questions.