Producer Questions, Answered.
This website and the services offered through this website (collectively, this “Site“) are operated and maintianed by Blue Cross Blue Shield of Wyoming (“BCBSWY“). PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.
Acceptance of Terms and Conditions
The following terms and conditions (“Terms“) govern your use of this Site. By accessing, viewing, or using the material on the Site, you indicate that you understand and accept these Terms. We may revise and update these Terms at any time. Please periodically review these Terms as posted on this Site, because your continued use of this Site after changes to these Terms have been posted will mean that you accept those changes.
BCBSWY is an independent corporation operating under a license from the Blue Cross and Blue Shield Association (the “Association“), which permits BCBSWY to use the Blue Cross and Blue Shield service marks in the State of Wyoming; (ii) BCBSWY is not contracting as the agent of the Association; (iii) you have not agreed to these Terms based upon representations by anyone other than BCBSWY, and that no person, entity or organization other than BCBSWY shall be held accountable or liable to you for any of BCBSWY’s obligations to you under these Terms.
No Solicitation or Offer
This Site is designed to provide general information about BCBSWY, its products, services, and plans. Information on the Site is not intended to constitute an offer to sell or a solicitation of any particular product or service. Some products and/or services may not be available for all employees, members, or in all areas of the State of Wyoming.
Privacy and Security
BCBSWY has a Privacy Statement disclosing what information we collect about visitors to this Site, how we use such information, the steps we take to secure such information, how you can view and correct such information, and how you can decline to have information about you collected or used. The Privacy Statement also discloses information about the security and confidentiality of information that you submit to us via e-mail or this Site. View our Privacy Statement. Please be advised that the confidentiality of any communication or material transmitted to BCBSWY via this Site or Internet electronic mail cannot be guaranteed. To ensure private and personalized attention, you may contact BCBSWY by telephone at 800-442-2376, or by writing to us at Blue Cross & Blue Shield of Wyoming, 4000 House Ave. Cheyenne, Wyoming 82001. The security of your electronic communications to BCBSWY is discussed in further detail in our Privacy Statement.
Electronic Communications
When you provide us with your email address or telephone number, we may communicate with you through (a) electronic delivery of communications about existing benefits, programs, products, services, or tools and/or general health information via email, websites, and mobile applications (collectively, “Informational Electronic Communications“) and (b) informational calls and text messaging (“Informational Calls and Texts“), regarding the programs, products, or services that we make available to you.
Informational Electronic Communications include, but are not limited to, information about your benefit plan, programs, products, or services that are or may be available to you in connection with your transactions with us, online services updates, general wellness reminders or information, general health information, newsletters, and surveys. They do not include communications we are required by law to provide to you in writing (“Required Notices“).
When you provide us a telephone number, whether landline or mobile, we may contact you, using automated, pre-recorded, or non-automated means, to provide you information about your existing benefits, programs, products, services, or tools. The Terms and Conditions of the texting programs we offer, as well as those programs’ specific requirements, apply to your interactions with us via text and are incorporated in these Terms by reference.
To opt out of Informational Electronic Communications and/or Informational Calls and Texts, please update your preferences on the Communications Preference page of the member portal. You can also call us to let us know you no longer wish to receive these communications. Any request to opt out of receiving these communications will be effective only after we have a reasonable period of time to process your request. Opt-outs may not apply to certain types of communications, such as Required Notices, account status, Online Services updates, or other plan communications.
You have the opportunity to update your contact information and choose your communication preferences at any time through the Communications Preference page of the member portal. It is your responsibility to provide us with accurate contact information, and to update any changes promptly. We may use the same contact information previously provided if you change or add a benefit plan, program, product or service that we make available to you. You understand that failing to update your contact information may delay providing you Informational Electronic Communications. You release and hold us harmless from any consequences of your failure to provide us accurate contact information or to update your contact information.
Users’ Privacy
You are required to provide your e-mail address when registering for access to the Site. BCBSWY may use this e-mail address to contact you with information about your account and access to the Site.
While Blue Cross Blue Shield of Wyoming is committed to protecting the privacy of its members and others, it is possible that any transmission of data on or through the Internet may be intercepted, monitored, or downloaded by an unauthorized third party. Please be advised that the confidentiality of any communication or material transmitted to BCBSWY via this Site or electronic mail cannot be guaranteed, including without limitation personal information such as your name, address or Social Security number. To the extent allowed by state and federal law, BCBSWY expressly disclaims any liability for any data transmitted by the user, intentionally or otherwise, over the Internet. The user assumes all risk for the sending of any information, by any means, intentional or otherwise, via the Internet. To ensure privacy and personalized attention for confidential matters, please contact BCBSWY by phone at 800-442-2376 or write us at PO Box 2266, Cheyenne, WY 82003.
While we make every attempt to protect the personal information that you share with us, it is important to realize that electronic mail is not secure against interception. You should never send electronic mail to BCBSWY containing personally identifiable information. Unless BCBSWY obtains your express consent, BCBSWY will not use electronic mail to communicate any such information to you. Never provide your password in an e-mail. The message center allows registered members to securely ask questions and receive answers to questions containing sensitive information, and this feature should be used instead of electronic mail.
Privacy Statement
BCBSWY has a Privacy Statement disclosing what information we collect about visitors, how we use such information, the steps we take to secure such information, how you can view and correct such information, and how you can decline to have information about you collected or used. Click here to view the Privacy Policy, which is incorporated by reference, as if set forth fully herein.
Information is Provided for Informational Purposes Only, with No Warranties
Information presented on this Site is provided on an “as is” basis, with no warranty of any kind, express or implied. This exclusion extends, but is not limited, to any implied warranty of merchantability or fitness for a particular purpose. This exclusion also extends, but is not limited to, any warranty for non-infringement or freedom from computer viruses or similar disabling devices, programs, macros, etc. The information on this Site is presented for informational purposes only, and there is no warranty of accuracy or freedom from error.
The user has the responsibility for evaluating the accuracy or completeness of any information on this Site or any linked site, and its applicability to the user’s own situation, needs, and requirements.
Disclaimer of Warranties
INFORMATION AVAILABLE THROUGH THE SITE IS FURNISHED BY BCBSWY AND ACCEPTED BY USER “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY WHATSOEVER. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED AND DISCLAIMED. THIS EXCLUSION ALSO EXTENDS, BUT IS NOT LIMITED TO, ANY WARRANTY FOR NON-INFRINGEMENT OR FREEDOM FROM COMPUTER VIRUSES OR SIMILAR DISABLING DEVISES, PROGRAMS, MACROS, ETC. BCBSWY DOES NOT WARRANT THAT THE SITE, OR INFORMATION OBTAINED THROUGH THE SITE, WILL MEET USER’S REQUIREMENTS, THAT THE OPERATION OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ALL FAILURES OF THE SITE TO SUBSTANTIALLY CONFORM TO OR PERFORM SUBSTANTIALLY IN ACCORDANCE WITH BCBSWY’S SPECIFICATIONS WILL BE CORRECTED. BCBSWY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT ON THE SITE. EXCEPT AS EXPRESSLY PROVIDED ABOVE AND IN SUCH WARRANTIES, IF ANY, AS MAY BE PROVIDED BY THIRD PARTY VENDORS OF EQUIPMENT OR SOFTWARE UTILIZED IN CONNECTION WITH THE SITE, THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE, AND INFORMATION OBTAINED THROUGH THE SITE IS WITH THE USER.
Limitation of Liability
BCBSWY will make reasonable efforts to ensure information on the Site is timely and accurate, but makes no guarantees and assumes no responsibility for the timeliness, accuracy, reliability, completeness, or usefulness of material on the Site. BCBSWY may make improvements and/or changes in the products, programs and/or services described on this Site at any time without notice. BCBSWY assumes no obligation to update the information presented on this Site.
IN NO EVENT WILL BCBSWY BE LIABLE TO USER OR ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR DATA ON ANY EQUIPMENT, OR OTHERWISE, ARISING OUT OF OR RELATING TO THESE TERMS OR ANY INFORMATION, PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED BY BCBSWY UNDER THESE TERMS OR THE USE THEREOF, EVEN IF BCBSWY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, AND THE AGGREGATE LIABILITY OF BCBSWY UPON ANY CLAIMS HOWSOEVER ARISING OUT OF OR RELATING TO THESE TERMS OR ANY INFORMATION, PRODUCTS OR SERVICES FURNISHED OR TO BE FURNISHED BY BCBSWY UNDER THESE TERMS WILL IN ANY EVENT BE ABSOLUTELY LIMITED TO THE AMOUNT PAID TO BCBSWY BY USER UNDER THESE TERMS; PROVIDED, HOWEVER, THAT NOTHING IN THESE TERMS SHALL OPERATE TO RELIEVE BCBSWY FROM LIABILITY FOR ITS OWN WILLFUL OR WANTON RECKLESSNESS OR INTENTIONAL TORTS.
Indemnification
You agree to indemnify, defend and hold harmless BCBSWY, its officers, directors, employees, agents, licensors, suppliers and any third-party information providers to the Site from and against losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site with your account.
Subscription agreement and/or benefit document controls
Nothing in this Site and any linked site, as well as any downloaded forms or documents, changes, alters, adds to or supersedes the terms and conditions of any health care benefits plan insured and/or administered by Blue Cross Blue Shield of Wyoming. In the event of a conflict or ambiguity between any statement in this Site or any linked site, as well as any downloaded forms or documents, and any subscription agreement or benefit document (as applicable), the terms and conditions of such subscription agreement or benefit document shall control.
Information may or may not be updated
Information on this Site may be changed, removed, or updated without notice. BCBSWY has no obligation to change, remove, or update any information presented on this Site, so information contained herein may be out-of-date at any given time. BCBSWY may also make improvements or changes in the products, services, networks, and programs described in this Site at any time, without notice.
Provider Network listings
BCBSWY maintains networks of medical service providers in an effort to help contain the cost of medical services and simplify health care cost financing for its subscribers. The listing of a provider in BCBSWY’s provider networks or any provider network accessed via link from this Site, shall not constitute an endorsement, guarantee, warranty, or other statement of quality, competency, or licensure status to provide any medical service or supply, and BCBSWY expressly disclaims any responsibility or liability, financial or otherwise, for the services rendered or supplies provided by any listed provider.
No Legal or Medical Advice
Information provided by BCBSWY on the Site is for general information purposes only and should not be interpreted as advice or counseling of any kind. No material contained herein should be construed as medical advice, and all questions about individual care and treatment should be referred to your health care provider.
Nothing contained on the Site is intended as, nor shall be construed or understood as, legal advice, guidance, or interpretation. No attorney-client relationship is established between BCBSWY and you by reason of your use of this Site or under any circumstances whatever. The information in this Site is for general informational purposes only. If you have questions about any law, statute, regulation, or requirement expressly or implicitly referenced on this Site, you should contact your own legal counsel.
If your use of this Site involves exercise, please consult with a physician prior to beginning any exercise or exercise program. When undertaking any exercise activity, there is a risk of injury. Although we try to outline the safest and most effective methods of fitness training, we cannot prevent injuries from occurring. You should be healthy and familiar with the proper form, techniques, and preparation for the exercises you undertake and the equipment you use. Always use safe techniques and protective equipment when engaging in exercise. If you are unfamiliar with the proper and safe techniques and equipment for the exercises you intend to perform, please seek advice and assistance before performing them. Discontinue exercising if you experience any headaches, dizziness, shortness of breath, or discomfort, and consult your physician or other health care provider. BCBSWY is not responsible or liable for any injury that may result from your exercise. BCBSWY assumes no liability or responsibility for damage or injury to persons or property arising from any use of any product, information, idea, or instruction contained in the materials provided to you.
Cookies
A cookie is a small piece of information that is sent to your browser when you access a Site and can be controlled through your browser settings. Cookies do not store sensitive information about you. BCBSWY may use cookies to provide you with a better user experience.
Any information collected will be used only by us and only for statistical purposes. We continually analyze user behavior in order to measure customer interest and to improve our Site. We may record information about how users access our Site. This information may include IP addresses and the web software used (browser and version). Information provided will only be used for statistical purposes to help improve this Site. This information cannot be used to identify a specific individual. We may collect personally identifiable information (name, e-mail address, physical address, and other unique identifiers) only if specifically and knowingly provided by you. We will actively guard any personal information provided. We will not share personal information with any outside organization.
Copyright Protection
The Site and the content provided therein are protected by copyright. All rights in the pages, Site content, graphics, and arrangement are owned by BCBSWY. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works of or using any of the content from the Site for commercial or public purposes. You are authorized to download BCBSWY data on the Site, such as forms and claims information, for your own personal, non-commercial use only and all copyright, trademark, or other proprietary notices must remain on any such material and you may not modify these materials.
BCBSWY uses the “Blue Cross Blue Shield” trademarks and service marks under license from the Blue Cross and Blue Shield Association. Any use of these trademarks or service marks, without the prior written consent of BCBSWY and/or BCBSA, is expressly prohibited. All other trademarks and/or service marks used herein are the property of their respective owners.
Applicability of state and federal laws
All products, services, and information provided on this Site are provided subject to all applicable state and federal laws. This includes, but is not limited to, all laws related to insurance, employee benefits, equal employment opportunity, and the Americans with Disabilities Act.
Jurisdiction
Blue Cross Blue Shield of Wyoming holds an exclusive license from the Blue Cross and Blue Shield Association to use the “Blue” names, trademarks, and service marks in the state of Wyoming. Pursuant to applicable laws and the terms of its license from the Blue Cross and Blue Shield Association, BCBSWY serves Wyoming residents and employers whose principal place of business is in Wyoming. BCBSWY is licensed to underwrite health coverage in the state of Wyoming only and does not engage in the business of insurance outside Wyoming except as may be permitted by law. Nothing contained in this Site shall constitute a solicitation, offer or acceptance of a contract of insurance or be construed as creating or modifying any agreement with BCBSWY. By accessing, transmitting or viewing any information on this Site, you agree to be subject to personal jurisdiction in the state of Wyoming. Any claim or dispute arising out of accessing, transmitting or viewing any information on this Site shall be venued in Laramie County, Wyoming, and governed by the laws of the state of Wyoming.
Termination
Either party may, at its election and in its sole discretion, terminate access to the Site. If you wish to cancel your access to the Site, you must notify our Member Services department. BCBSWY may, at any time, terminate your access to the Site without advance notice, due to, but not limited to, coverage cancellation, prolonged periods of inactivity or a violation of these Terms.
Modifications
BCBSWY may modify the Terms at any time and such modifications shall be effective immediately upon posting. You agree to review the Terms periodically and by continuing use of the Site, accept any modifications to the Terms.
BCBSWY offers a service where you can receive relevant alerts via SMS text messaging (Program). The Program requires a mobile phone number to enroll and is on-going. Subscribers will be allowed to opt-out of this Program at any time. By subscribing to the Program you agree to the following Terms and Conditions.
Receiving SMS Text Messages
You are receiving SMS text messages because you consented to receiving SMS text messages during the course of your interaction with BCBSWY or because you texted a promotional keyword to the short code 222799.
User Fees:
BCBSWY offers the convenience of relevant, up-to-date alerts, and information regarding BCBSWY at no charge. Message and data rates from your carrier may apply. By providing your consent to participate in this Program, you acknowledge that any such charges from your mobile carrier are your responsibility. Charges for SMS text messages may appear on your mobile phone bill or be deducted from your prepaid balance. You are responsible for managing the types of SMS text messages you receive.
How to Opt-Out of SMS Text Messages
When you receive a SMS text message, reply STOP to 222799 to stop receiving SMS text messages. We will send you a final text message confirming that you will no longer receive SMS text messages unless you opt-in again.
How to Opt-In of SMS Text Messages
Text Enroll to 222799 to receive relevant up-to-date alerts and information regarding BCBSWY. Message frequency varies and may be reoccurring and ongoing. Message and data rates may apply.
How to Receive Help or Support
For help regarding SMS text messages, reply HELP to 222799 for help at any time. You can also call 800-442-2376 at any time to speak to someone for additional information or support regarding BCBSWY or any type of communication.
Access and Delivery is Not Guaranteed
BCBSWY is not liable for any delayed or undelivered SMS text messages in connection with the Program. Delivery of SMS text messages is subject to effective transmission from your carrier. The information in any message may be subject to certain time lags and/or delays. BCBSWY reserves the right to terminate your participation in the Program, in whole or in part, at any time without notice.
BCBSWY Services are Not Conditional
Consent to receive SMS text messages is not required as a condition to receiving or purchasing any services from BCBSWY. SMS text messages may be sent via an automatic telephone dialing system.
Carriers Supported
Compatible carriers include all US carriers.
SMS Terms and Conditions Updated 2/1/2025
Our employees volunteer thousands of hours each year, offering their time and talent to local charities, organizations and events. Our 200+ employees throughout the state are also active in their personal favorites.
Each year, Blue Cross Blue Shield of Wyoming (BCBSWY) supports communities throughout our state with donations and sponsorships. We are proud of our community investments and value the essential work that organizations do to keep Wyoming citizens healthy.
BCBSWY receives many requests for support from various community groups and organizations. We do our best to match our limited discretionary funds with programs and community events that align with our mission. When deciding to apply for a sponsorship, please review the following information.
Sponsorship proposals are reviewed regularly based on the following criteria:
Sponsorship level is determined on the following criteria:
Sponsorship priority will be given to the following (but not limited to):
Sponsorships for national organizations must focus on a local or regional event. Contributions may include staff time and other non-financial resources for projects and activities that support our giving priorities through our Blue Cares Committee.
Thank you for considering Blue Cross Blue Shield of Wyoming for this opportunity.
As a caring community, Blue Cross Blue Shield of Wyoming has promoted the good health and well-being of Wyoming residents by participating in and contributing to many health-related charities and causes. In 1990, BCBSWY established the Caring Foundation of Wyoming to help sustain this mission.
The Caring Foundation of Wyoming now focuses its support on the following programs through charitable giving:
Blue Cross Blue Shield of Wyoming provides our members with access to local health insurance solutions that prioritize health, care, and well-being for those who call Wyoming home.
We envision a future where integrity, compassion, and trust define a local health insurance experience. Committed to doing the right thing for our members, employees, and community, we strive to protect and contribute to the health and care of all we serve.
They said it couldn’t be done, so a group of caring but persistent Wyoming women set out to prove them wrong.
Blue Cross Blue Shield of Wyoming originated when the ladies of the Wyoming Farm Bureau saw families and neighbors struggling to afford critical health care services during the Great Depression. They had heard about an innovative approach to financing health care where groups of people pooled resources to help families avoid financial ruin in the event of a medical catastrophe. It was known as health care insurance—a new concept.
They set their sights on contacting the national Blue Cross Association in Chicago in regard to bringing health insurance to Wyoming. But they were advised that Wyoming was too small and didn’t have the population to support its own Plan.
Determined, the people of Wyoming didn’t stop there. In 1945, the Wyoming Hospital Service was organized as a non-profit corporation on a $5,000 non-interest bearing loan from the Wyoming Farm Bureau, the smallest amount ever used to fund a Blue Plan.
Today, BCBSWY insures more than 100,000 members. With a large geographical area and a relatively small population, we’re in a unique position to develop benefit plans that meet the needs of every individual and employer group in the state.
While we’ve been here insuring this state since 1945, we’ve also been working behind the scenes with policy makers and the medical community to improve access to health care for Wyoming. We are proud of our role as a statewide leader in finding solutions to community health issues, and we continue to focus on initiatives designed to improve the health and quality of life for Wyoming residents.
An innovative approach to help individuals cover the cost of health care was developed in the late 1920s as Americans struggled with mounting hospital and doctor bills during the Great Depression. An indemnity type health insurance program was developed that would shape the future of the health insurance industry.
Following this revolutionary concept, Blue Cross Hospital Plans and Blue Shield Medical Plans organized throughout the United States. The Blue Cross Blue Shield Association was established to set standards of business and cooperation between the independent plans, and the Blue Cross Blue Shield brand was recognized as the leader in quality, service and dependability.
The ladies of the Wyoming Farm Bureau fostered the idea of Wyoming having its own Blue Cross Plan. They approached C.N. Bell, a Cheyenne insurance man and secretary of the Laramie County Farm Bureau, to find out how to get a Blue Cross operation started in Wyoming.
After traveling to Chicago to visit with the national Blue Cross Association, and against the advice that Wyoming was too small to support a separate Blue Cross Plan, Bell and his associates in the Farm Bureau set out to establish such a plan in Wyoming. In 1945, the Wyoming Hospital Service was organized as a non-profit corporation on a $5,000 non-interest bearing loan from the Wyoming Farm Bureau, the smallest amount ever used to fund a Blue Plan.
As the founders of Blue Cross Blue Shield of Wyoming understood, the state is in a unique position with its large geographical area and small population, and its health care environment is no exception. With a state population of just over 580,000, Blue Cross Blue Shield of Wyoming has developed benefit plans over the years to meet the needs of every individual and employer group in Wyoming. The following timeline highlights some significant events in our company’s history.
Wyoming Hospital Service, a non-profit organization providing a method of hospital prepayment, is organized by the Women's Committee of the Wyoming Farm Bureau.
The first Wyoming Hospital Service subscription is sold in the fall of 1945 to William Alexander.
Arthur Abbey from the Colorado Blue Cross Plan is hired by the Wyoming Hospital Service as the Executive Director and first employee occupying a small, one-room office space in a private residence at 300 W. 17th Street in Cheyenne.
Wyoming Hospital Service enrollment is 6,222.
The Blue Cross Commission approves the Wyoming Hospital Service as a Blue Cross Plan in Wyoming.
Sponsored by the Wyoming Medical Society, the Wyoming Medical Service, Inc, a Blue Shield Plan, is organized in Wyoming and operates on a non-profit basis to provide coverage for physician services.
Tremendous growth requires the Blue Cross and Blue Shield Plans to relocate their headquarters to the upper story of the Read Building located at Thomes and 19th Street.
Wyoming Blue Shield Plan enrollment is 9,417.
First-time Wyoming Blue Cross and Blue Shield Plans offer non-group coverage to individuals in Laramie, Goshen, Platte and Albany counties with monthly membership fees of $3.65 per single or $7.40 per family.
Wyoming Blue Cross Plan enrollment is 61,263.
Wyoming Blue Shield Plan enrollment is 49,520.
Benefits paid are in excess of $1.25 million.
Open house is held for the new 7,000 square foot building located at 4020 House Avenue in Cheyenne.
Staff includes 23 employees in Cheyenne and six employees in field offices throughout Wyoming.
Wyoming Blue Cross Plan is second in the nation (out of 83 Blue Cross Plans) in the percentage of enrollment obtained during the second quarter of 1954.
Wyoming Blue Shield Plan is eighth in the nation in the percentage of enrollment obtained during the first six months of 1954.
Wyoming Blue Cross Plan enrollment is 65,772, 22.6% of Wyoming's total population.
Wyoming Blue Shield Plan enrollment is more than 55,000, nearly 20% of Wyoming's total population.
2,000 claims are processed monthly.
Wyoming Blue Cross Plan recognizes its first full decade of serving the residents of Wyoming.
Wyoming Blue Cross Plan enrollment is 72,969.
Wyoming Blue Shield Plan enrollment is 64,785.
$1.8 million is paid in benefits to Wyoming doctors and hospitals.
Wyoming Blue Cross single plan rates range from $6.30 to $12.30 per quarter.
Wyoming Blue Cross family plan rates range from $12.75 to $24.60 per quarter.
The headquarters building is remodeled and a second floor is constructed to accommodate the growing health care plan's services.
Wyoming Hospital Service and Wyoming Medical Service become Medicare Part A intermediaries.
Wyoming Blue Cross Plan enrollment is 90,236 with $9.8 million paid in benefits.
Wyoming Blue Shield Plan enrollment is 89,033 with $2 million paid in benefits.
The last four months of 1971 were set aside to formally mark 25 full years of serving the residents of Wyoming.
The State of Wyoming group health coverage contract is awarded to Blue Cross and Blue Shield.
Wyoming Blue Cross Plan enrollment is 160,592 with $22.8 million paid in benefits.
Wyoming Blue Shield Plan enrollment is 159,653 with $6.7 million paid in benefits.
Ground breaking ceremony is held for new headquarters building, located at 4000 House Avenue, next to the existing Blue Cross and Blue Shield building.
Staff in Cheyenne consists of 145 employees.
Wyoming Blue Shield Plan implements rate increase from $6 to $8.80 per month to offset rising hospital and doctors costs.
Wyoming Blue Cross Plan implements a 10-14% rate increase to offset rising health care costs.
Wyoming Hospital Service and Wyoming Medical Service merge into a single corporation, adopting the name Blue Cross Blue Shield of Wyoming.
New $1.5 million, 42,500 square foot headquarters building for Blue Cross Blue Shield of Wyoming is completed in November and purchased outright with no financing.
Blue Cross Blue Shield of Wyoming announces a new vision care program that pays a fee for an eye exam and provides lenses and frames for Blue Cross Blue Shield of Wyoming group members.
Blue Cross Blue Shield of Wyoming implements its first automated membership and claims processing system.
Blue Cross Blue Shield of Wyoming Medicare supplement rates are $11.24 per month.
361,069 claims are paid totaling $36,342,665.
Blue Cross Blue Shield of Wyoming receives a national award for the largest percentage gain in Blue Cross contracts from July 1, 1979 to March 31, 1980.
Charles E. Chapman becomes the President and CEO of Blue Cross Blue Shield of Wyoming.
Blue Cross Blue Shield of Wyoming implements an inpatient precertification program.
Blue Cross Blue Shield of Wyoming establishes the state's first health maintenance organization product, HMO Wyoming.
In response to emerging self-insurance concepts and Third Party Administrator competition, Blue Cross Blue Shield of Wyoming introduces the National Claims Administrative Services (NCAS) - Mountain Plains, operational through 2000.
Blue Cross Blue Shield of Wyoming implements new claims processing system, partnering with Blue Cross Blue Shield of North Dakota.
Blue Cross Blue Shield of Wyoming becomes a Medicare Part B subcontractor through Blue Cross Blue Shield of North Dakota.
The State of Wyoming awards Blue Cross Blue Shield of Wyoming the administrative contract for the Wyoming Health Insurance Pool.
Blue Cross Blue Shield of Wyoming forms the Caring Foundation of Wyoming, Inc., a nonprofit organization offering free primary and preventive care for needy children.
The first 18 children are enrolled in the Caring Program for Children, the first project established as part of the Caring Foundation of Wyoming, Inc.
BlueCard® is made available to Blue Cross Blue Shield of Wyoming members providing access to health care facilities and services in Wyoming, across the U.S. and in more than 200 countries.
Blue Cross Blue Shield of Wyoming partners with the Susan G. Komen Breast Cancer Foundation, Inc. to sponsor Wyoming's Race for the Cure and other breast health related programs.
Blue Cross Blue Shield of Wyoming becomes the Local Presenting Sponsor for the Susan G. Komen Race for the Cure®.
Tim J. Crilly becomes the President and CEO of Blue Cross Blue Shield of Wyoming.
National Enrollment in Blue Plans reaches 82.6 million.
The Caring for Women Program, the second project established as part of the Caring Foundation of Wyoming, Inc., is introduced to help Wyoming women cover the costs of screening mammograms and other preventive tests.
Blue Cross Blue Shield of Wyoming implements federal HIPAA privacy provisions on April 14, 2003.
The Caring for Families Program, the third project established as part of the Caring Foundation of Wyoming, Inc., is introduced to Wyoming businesses to address domestic violence.
Blue Cross Blue Shield of Wyoming is awarded the state of Wyoming Kid Care CHIP contract providing a low-cost private health insurance plan to eligible Wyoming children.
Employee Plan Services (EPS) is launched to provide innovative option packages to complement health care coverage.
A new fully-insured small group insurance plan - BlueChoice Business- is introduced.
A new electronic claims system - PCACE - is introduced.
Blue Cross Blue Shield of Wyoming launches Walking Works, a fitness program for individuals, families and employer groups.
To meet consumer demand for more cost effective health insurance plans, Health Savings Accounts are introduced to the market.
Blue Cross Blue Shield of Wyoming launches its new website giving members the convenience of reviewing claims information online.
Blue Cross Blue Shield of Wyoming enrollment exceeds 100,000.
MedicareBlue(SM) Solutions is introduced by Blue Cross Blue Shield of Wyoming to bring prescription drug plans to Wyoming seniors.
OCR (Optical Character Recognition) technology is implemented to automate data and speed up claims processing.
The Caring Foundation shifts its focus to support the following ongoing programs through the Foundation’s charitable giving:
- The Caring for Women Program
- The Health Professionals Scholarship Fund
- Wyoming Relay for Life Corporate Sponsorship
- Wyoming Race for the Cure
Blue Cross Blue Shield of Wyoming begins implementing the provisions of the Patient Protection and Affordable Care Act of 2010 which puts in place the specifications of federal health care reform.
Blue Cross Blue Shield of Wyoming introduces our members and provider community to the Good Health Club Outrun Obesity Program, a prevention plan designed to address pediatric obesity and diabetes.
Blue Cross Blue Shield of Wyoming introduces two new wellness programs, MyHealthCenter and Health Club Credit, to eligible groups and their employees.
Tim J. Crilly, President and CEO, retires after 44 years with Blue Cross Blue Shield of Wyoming.
Rick Schum becomes the President and CEO of Blue Cross Blue Shield of Wyoming.
Blue Cross Blue Shield of Wyoming is one of two Wyoming insurance carriers certified to offer coverage through the new Federally Facilitated Marketplace. The new BlueSelect products, that meet stringent guidelines of the Patient Protection and Affordable Care Act, become available to consumers.
Blue Cross Blue Shield of Wyoming is recognized by the Blue Cross Blue Shield Federal Employees Program (FEP) with the prestigious Excellence Blue Vase award for outstanding performance in 2013.
Blue Cross Blue Shield of Wyoming receives Health Plan with Health Insurance Marketplace (HIM) accreditation from URAC.
Blue Cross Blue Shield of Wyoming marks 70 years since a small group of caring, persistent women from the Wyoming Farm Bureau helped us put down roots in 1945.
The Caring Foundation announces its sponsorship of Healthy Habits, a health and well being partnership program with the Wyoming Alliance of Boys and Girls Clubs.
Blue Cross Blue Shield of Wyoming adopts the ICD-10 medical classification system on October 1, 2015.
Blue Cross Blue Shield of Wyoming opens the new Member Center in Cheyenne at 315 E 7th Avenue.
Rick Schum, President and CEO, retires after 38 years with Blue Cross Blue Shield of Wyoming.
Diane Gore becomes the President and CEO of Blue Cross Blue Shield of Wyoming.
During the COVID-19 pandemic, BCBSWY contributes to the health and safety of Wyoming through expanded benefits and donations for hunger initiatives.
BCBSWY marks 75th anniversary.
Your questions, answered.
If you’re committed to customer service above all else, you might be a good fit for Blue Cross Blue Shield of Wyoming.
This is a partial list representative of the typical benefits package offered by Blue Cross Blue Shield of Wyoming. These offerings are, at all times, subject to management review and possible revision.
Blue Cross Blue Shield of Wyoming is an EOE M/F/Vet/Disabled employer. Blue Cross Blue Shield of Wyoming uses E-Verify to confirm employment eligibility.
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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This notice applies to benefit plans offered by Blue Cross Blue Shield of Wyoming. Blue Cross Blue Shield of Wyoming is referred to as “we,” “us,” and “our” in this notice. Persons insured as participants under our benefit plans are referred to as “you” and “your” in this notice.
We understand the importance of keeping your protected health information (PHI) private and make it one of our top priorities. PHI is your personal health information and other information that identifies you, such as your name, address, telephone number, social security number, and benefit plan number. We are required by law to protect the privacy of your PHI and to provide you with notice of our legal duties and privacy practices with respect to your PHI. This notice explains how, when, and why we collect, use and disclose your PHI. It also explains your rights concerning your PHI.
We must follow the privacy practices described in this notice while it is in effect. This notice takes effect February 23, 2017 and will remain in effect until we replace it with a revised notice.
From time to time, it may become necessary for us to revise our privacy practices as described in this notice. We reserve the right to revise the terms of this notice and to make the new privacy practices applicable to all PHI we maintain, including PHI we created or received before we made the revision. When we make a significant revision to our privacy practices, we will revise this notice and mail the revised notice to our benefit plan subscribers.
This notice may be viewed on our website at https://www.bcbswy.com/privacy/notice.You may request additional copies of this notice. Please see the contact information listed at the end of this notice under the paragraph entitled “Questions and Complaints.”
We use and disclose PHI for many reasons. Under some circumstances, we are allowed by law to use and disclose your PHI without your authorization. Under other circumstances, we need your authorization to use and disclose your PHI. Unless otherwise required by law, we use and disclose only the minimum amount of information necessary to satisfy the purpose of the use or disclosure. Described below are different categories of our uses and disclosures and some examples of each category.
Our privacy policies set out in this notice apply to your PHI regardless of whether your status as a participant in our benefit plan is active or has been terminated. In many cases, we are required by law to retain the PHI for a set amount of time. We will not destroy your PHI for that set amount of time, even if your coverage with us has terminated. Therefore, even after your coverage terminates, your PHI may be used for many of the purposes described in this notice.
Abuse or Neglect: We may disclose your PHI to the appropriate authorities to report child abuse or neglect or when there is a concern that you have been a victim of abuse, neglect or domestic violence.
Business Associates: We may share your PHI with our accountants, consultants and other third parties who we hire for various business activities. These third parties also are required to keep your information private. For example, we may disclose your PHI to auditors who make sure we comply with the laws that affect us. In addition, we may disclose your PHI to consultants who help us review and improve the quality of the health care services that you receive.
Coroners, Funeral Directors and Organ Donations: We may disclose PHI of deceased members to coroners or funeral directors so they can carry out their duties. In addition, we may disclose PHI to organizations that arrange organ donations and transplants.
Genetic Information: We cannot use or disclose PHI that is an individual’s genetic information for underwriting.
Health Oversight: We may disclose your PHI to health oversight agencies that are responsible for auditing, investigating, inspecting and licensing health care entities. These activities are necessary for the government to monitor the health care system, government programs and compliance with laws.
Health Related Benefits and Services: Where permitted by law, we may use or disclose your PHI to contact you about health-related benefits and services, treatment alternatives that may be of interest to you or appointment reminders. For example, your name and address may be used to send you our newsletters that contain general health information. In addition, we may contact you about health-related products that may be added to or replace your existing benefit plan.
Health Care Operations: We may use and disclose your PHI to operate our business and make sure that you receive quality care. Several examples of how we may use and disclose your PHI for healthcare operations include the following:
Law Enforcement: We may disclose your PHI to law enforcement officials in certain situations. For example, we may disclose PHI for legal proceedings, to help identify or locate a suspect, witness or missing person or to provide information concerning a crime on our property.
Legal Proceedings: We may disclose your PHI for legal proceedings if there is a court order, administrative order, subpoena, discovery request or other lawful process.
Marketing/Sale: We will obtain an authorization from you before we use or disclosure your PHI for marketing purposes unless our marketing is in the form of a face-to-face communication with you or we are providing you with a promotional gift of nominal value. In those two situations, an authorization is not required. We will not sell your PHI to anyone without your authorization, except where expressly permitted by law.
Military Activity and National Security: We may disclose the PHI of military personnel to military authorities under certain circumstances. In addition, we may disclose your PHI to federal officials for national security or intelligence purposes, such as protecting the President of the United States or others.
Parental Access: Generally, parents, guardians or other people acting in a similar legal capacity may receive their minor child’s PHI. However, some state laws give minors special protections, and require that we cannot disclose the minor’s PHI to the parents, guardians or others without the written authorization of the minor.
Payment: We may use and disclose your PHI to pay for services that are covered under your benefit plan. For example, we may need to give your insurance information to doctors so they can bill us and receive payment for the treatment you received. We may also use and disclose your PHI to coordinate benefits with other insurance carriers such as your automobile insurance company or Medicare.
Plan Sponsors: If you are enrolled in a health plan through your current or previous employer, you are enrolled in a group health plan. Each group health plan has a “plan sponsor,” the person or group that established the group health plan. In many cases, the plan sponsor is your employer. If your plan sponsor needs PHI to administer their group health plan, they are required by law to establish privacy procedures for receiving PHI from us, and they may use it only as the law allows. If your plan sponsor establishes these privacy procedures, we may disclose PHI to them. Please refer to your benefit plan or other plan documents for an explanation of how your plan sponsor may use or disclose PHI to administer your group health plan.
Public Health and Safety: We may disclose your PHI to government officials in charge of collecting information about public health. For example, we may share PHI with state departments of health about births, deaths, diseases, injuries or disabilities. We also may disclose PHI to law enforcement or other officials to prevent or reduce a serious threat to the health or safety of you, another person or the public.
Required by Law: We may disclose your PHI when we are required to do so by law. For example, we must disclose your PHI to U.S. Department of Health and Human Services officials upon their request, so they can determine whether we are complying with federal privacy laws.
Research: We may disclose your PHI to researchers in limited situations. These researchers are required to establish measures to protect your privacy.
Treatment: We may disclose your PHI to doctors, nurses or other healthcare professionals who ask for it in order to treat you. For example we may use or disclose your PHI to determine whether services requested by your doctor are covered benefits under your health plan.
Underwriting: To the extent permitted by law, we may receive your PHI for underwriting, premium rating or other activities related to the creation, renewal or replacement of your benefit plan (although we are prohibited from using or disclosing any genetic information for underwriting purposes). We will not use or further disclose your PHI for any other purpose, except as required by law, unless the contract of health insurance or health benefits is placed with us. In that case, our use and disclosure of your PHI will only be as described in this notice. If we receive your PHI to determine if you are eligible to enroll in our benefit plan and you do not enroll with us, we will only use or disclose your PHI as required by law.
Workers’ Compensation: We may disclose your PHI as required by workers’ compensation laws and other similar programs that provide benefits for work-related injuries or illnesses.
Written Authorization: If you provide written authorization, we may disclose your PHI to anyone you authorize for any reason. You may revoke this authorization in writing at any time. Revoking your authorization will not affect any action that was taken before the authorization was revoked. Without your authorization, we may not use or disclose your PHI for any reason except as described in this notice and/or as required by law. If we have them, we must get your written authorization before we disclose your provider’s psychotherapy notes.
Oral Authorization: Family members, friends or other persons may be assisting you with your health care. We may disclose your PHI to these family members, friends or others if you give us your oral authorization. If you are unable to give us your oral authorization, we may disclose your PHI to these family members, friends or others if there is a medical emergency or for disaster relief purposes to the extent we believe the disclosure of your PHI would be in your best interest to help with your health care or with payment for your healthcare.
Other Uses and Disclosures: Your written authorization is required for all other uses and disclosures of your PHI that are not described in this notice.
Access: You have the right to look at or get copies of your PHI in our control or possession, with limited exceptions. In certain circumstances, you may request electronic copies of your PHI. We will use the format you request unless we cannot practicably do so. You must make your request to obtain access to your PHI in writing. We may charge you a reasonable fee for the costs of your request, which may vary depending on the format requested, but may include copy and postage fees. If you prefer, we will prepare a summary or an explanation of your PHI for a fee.
Amendment: You have the right to ask us to amend your PHI if you believe that it contains a mistake or that an important piece of information is missing. Your request must be in writing and must explain why the information should be amended. We may deny your request in certain cases. For example, we may deny your request if we did not create the information, such as medical information received from your doctor. If we deny your request, we will provide you with a written explanation. You may respond with a statement of disagreement that we will append to the PHI you wanted amended. We will ensure your statement of disagreement is included with all future disclosures we make of that PHI. If we accept your request to amend your PHI, we will make reasonable efforts to inform all relevant persons and entities of the amendment and to include the amendment in any future disclosures of that PHI.
Confidential Communications: If you feel that you could be in danger as a result of your PHI being sent to your main address, you have the right to ask that we send your PHI to a different address or that we communicate with you in a certain way. You must make your request in writing and you must state that the PHI could endanger you if it is not communicated in confidence by the alternative means or at the alternative location you have requested. We will accommodate reasonable requests when possible.
Disclosure Accounting: You have the right to ask us for a list of disclosures that we have made of your PHI. Your request may be for disclosures made up to six (6) years before the date of your request. We will provide you with a list of disclosures, including the date on which we made the disclosure, the name of the person or entity to whom we made the disclosure, a description of the PHI we disclosed and the reason for the disclosure. This list will not include the following:
If you request this list more than once in a twelve (12) month period, we may charge you a reasonable cost-based fee for responding to these additional requests. In most cases we must respond to your request within thirty (30) days.
Electronic Notice: If you receive this notice on our website or by e-mail, you also may ask for this notice in written form. Please contact us at the address listed at the end of this notice under the paragraph entitled “Questions and Complaints.”
Restrictions: You have the right to ask us to restrict the way we use or disclose your PHI for treatment, payment and health care operations, as described above. However, you may not request that we restrict the uses and disclosures of your PHI that we are required or allowed to make by law. We will consider your request for restrictions, but we are not required by law to agree to them. If we agree to restrictions, we will follow them, except in an emergency situation. Any agreement we make to restrict our use or disclosure of your PHI must be in writing signed by a person authorized to make such an agreement on our behalf. We will not be bound to any agreement that is not in writing. We may terminate our agreement to restrict our uses and disclosures of your PHI upon notice to you. If you do not agree to the termination of the agreement, the termination is only effective with respect to your PHI created or received after we have informed you of our decision to terminate our agreement to restrict our use or disclosure of your PHI.
Breach Notification: In the event of a breach of your unsecured PHI, we will provide you notification of such a breach as required by law or where we otherwise deem notice to be appropriate.
For more information about your privacy rights, or if you want additional copies of this notice, you may visit our website at https://www.bcbswy.com/privacy/notice or call the telephone number on your Member ID card. You may also contact BCBSWY Member Services at 4000 House Avenue, P.O. Box 2266, Cheyenne WY 82003 or at 1-800-442-2376. In order to provide you with the best possible customer service, Member Services may need to transfer your call to the service unit that specializes in your benefit plan. You have a right to get a new copy, including a paper copy, of this notice at any time.
If you believe that your privacy rights have been violated, you may file a written complaint with our Privacy Officer. You also have the right to complain to the U.S. Secretary of Health and Human Services. We support your right to protect the privacy of your PHI. We will not retaliate against you in any way if you choose to file a complaint with us or the U.S. Department of Health and Human Services.
If you have any questions about the complaint process, wish to file a complaint with us, or need the address of the U.S. Secretary of Health and Human Services, please contact our Privacy Officer at the following address and telephone number:
Privacy Officer
4000 House Avenue
P.O. Box 2266
Cheyenne, WY 82003
(307) 634-1393 or (800) 442-2376
Effective Date of This Notice: February 23, 2017
BCBSWY wants to help empower members to protect their privacy. Here are a few simple ways you can better secure your privacy data.
Find more information about the topics above at https://consumer.ftc.gov/consumer-alerts/2021/06/your-guide-protecting-your-privacy-online
Know About Online Abuse and Harassment
Learn about what you can do if someone tracks your phone without permission or shares your personal imagery without your consent.
Find more information about the topics above at https://consumer.ftc.gov/consumer-alerts/2021/06/your-guide-protecting-your-privacy-online
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. Covered entities, such as doctors, clinics, dentists, etc., must comply with all HIPAA rules. Whereas entities such as fast-food restaurants, car washes or arcades would not be considered covered entities as they do not deal with health information. Learn more about what at covered entity is at https://www.hhs.gov/hipaa/for-professionals/covered-entities/index.html
The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) enforces the HIPAA Privacy, Security, and Breach Notification Rules, and the Patient Safety Act and Rule.
You can find more information about patient rights under HIPAA and who is obligated to follow HIPAA here: https://www.hhs.gov/hipaa/for-individuals/guidance-materials-for-consumers/index.html
Please visit the OCR webpage to understand their responsibilities https://www.hhs.gov/ocr/about-us/index.html
File a complaint with OCR at https://www.hhs.gov/ocr/complaints/index.html
Please visit the FTC website to understand their responsibilities https://www.ftc.gov/about-ftc
File a complaint with the FTC at reportfraud.ftc.gov
Third-party apps
We want to help our members consider the pros and cons of allowing a third-party app retrieve their health care data. It is important for health care patients to take an active role in protecting their health information. Knowing what to look for when choosing an app can help patients make more informed decisions. Patients should look for an easy-to-read privacy policy that clearly explains how the app will use their data. If an app does not have a privacy policy, patients should be advised not to use the app. Patients should consider the following:
What to Consider
Before using a third-party app, use caution and watch for these things.
An easy-to-read privacy and security policy that clearly explains how the app will use your data and answers the following questions to your satisfaction:
What health data will this app collect? Will this app collect non-health data from my device, such as my location?
Will my data be stored in a de-identified or anonymized form?
How will this app use my data?
Will this app disclose my data to third parties?
Will this app sell my data for any reason, such as advertising or research?
Will this app share my data for any reason? If so, with whom? For what purpose?
How can I limit this app’s use and disclosure of my data?
What security measures does this app use to protect my data?
What impact could sharing my data with this app have on others, such as my family members?
How can I access my data and correct inaccuracies in data retrieved by this app?
Does this app have a process for collecting and responding to user complaints?
If I no longer want to use this app, or if I no longer want this app to have access to my health information, how do I terminate the app’s access to my data.
How does this app inform users of changes that could affect its privacy practices?
What is the app’s policy for deleting my data once I terminate access? Do I have to do more than just delete the app from my device?
Learn more at https://www.bcbswy.com/third-party-apps/
We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex, including sexual orientation, gender identity, or gender expression. We also provide language assistance. Read our Nondiscrimination and Language Assistance notice.
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