Member Questions, Answered.
You’re in the right place.
Our goal is to answer your inquiry within two business days, but additional time may be needed for requests requiring complex research or additional information. Confidential information will be responded to via telephone or postal mail.
Please do not include personal health information or sensitive information such as your social security number.
Contact Member Services
Tell BCBSWY About Your Experience
We are always interested in your feedback and how we can serve you better.