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Telemedicine Services & COVID-19 Cost-Share Wavier Updates

Place of Service Codes Update

The Centers for Medicare & Medicaid Services (CMS) and the Place of Service Workgroup has approved two changes for the National Place of Service (POS) code related to telemedicine services.

•POS 02: Existing Code; Telehealth Provided Other Than in a Patient’s Home
•POS 10: New Code; Telehealth Provided in a Patient’s Home

Place of Service 02 will remain in use but will be updated to represent Telemedicine provided to a patient outside of the patient’s home. Place of Service 10 will be implemented to represent Telemedicine provided to a patient in the patient’s home.

What this means for you:

Claims submitted with POS 10 will be accepted starting January1st, but will be processed following a system update in late January. Eligibility & benefit inquiries (270 requests) submitted with POS 10 prior to January 22, 2022, will get an error response.

If you receive this error and would like to confirm a member’s benefits, please call Provider Support at 888-359-6592.

Reminder – COVID-19 Cost-Share Waiver
BCBSWY is discontinuing the member cost share waiver for COVID-19 treatment effective 1/1/22. Member cost-share will apply for inpatient hospital stays beginning in 2022, even if admission was in 2021.

Upcoming Holiday Closures
Blue Cross Blue Shield of Wyoming wishes you a happy and healthy New Year. Our offices will be closed tomorrow, December 31, in observance of the New Year holiday.


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