High school diploma or equivalent. Company will provide job related training. Prior customer service experience is preferred.
Part-time, 20-29 hours a week. Handles inquiries by telephone and/or email from providers in a customer service center. Troubleshoots and resolves provider complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards.
None
High school diploma or equivalent. Company will provide job related training.
Prior customer service experience is preferred.
Standard office equipment.
Works in a member call center and will be required to remain seated, wearing telephone headset for extended periods of time.
Access to PHI is broad due to job function requirement of responding to customer inquiries relative to claims payments, eligibility, contract benefits and other inquiries.
Position summary shown may not include ALL of the necessary knowledge, skill, and ability requirements.
Note: Position summary shown may not include ALL of the necessary knowledge, skill, and ability requirements.
Blue Cross Blue Shield of Wyoming
EOE M/F/Vet/Disabled Employer
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We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex, including sexual orientation, gender identity, or gender expression. We also provide language assistance. Read our Nondiscrimination and Language Assistance notice.